Candle care

Trim the wick
Before lighting always trim the wick to 6mm and remove any wick debris as this encourages an even burn. A wick trimmer is best.

Your first burn should be approx 2-3hours (longer than 1hour and no more than 3hours) and ensure the wax melts right to edge of the glassware. This creates a memory for the life of the candle. Follow this process every burn and it will prevent tunneling.

Avoid Draughts. Candles burn best in still air but if you can’t avoid draughts, turn the candle periodically to avoid uneven burning and possible candle collapse. A candle in a draught may also start to smoke. Avoid fans, vents and windows as they may affect the burn quality. When the candle is not in use place lid back on to avoid dust build up.

Putting candles out
Use a candle snuffer to prevent wicks from drifting off centre and to avoid wax splash. This will help to maximise the candle’s burn time. Blowing out a candle is not recommended as the liquid wax may splatter and the wick may continue to glow and emit smoke. If you find black soot on the inside of glassware wait for candle to cool and wipe down.

Regularly trim your wicks. Sometimes you will notice a ‘mushrooming’ of the wick. To provide the cleanest burn possible, we recommend you remove this before burning and periodically during the burning. Failure to do this may lead to a “Wax Pool Fire” where the entire candle may appear to ignite. This is caused when a hot piece of untrimmed wick drops into the melted wax pool and ignites it.

Preventing the “mushroom” effect by regularly trimming the wick and not burning any candle for longer than the maximum recommended burn time will prevent this from occurring.

Never leave a candle burning unattended. Ensure the candle is sitting on is heat resistant surface. Ensure there is adequeate space around the candle and nothing close that can catch alight. Candles should always be placed on an acceptable heat resistant tray never directly onto furniture.

Keep away from children and pets.

Never leave a candle burning for longer than 3 hours.

Leave 1-2cm of wax in the bottom of the candle jar. 

Remove all packaging and labels. Read warning label on candle.